FAQ

How can I pay?

I use PayPal as our payment processor, so I accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. I never even see your credit card number; PayPal just tells us that you've paid and I ship you your stuff. I get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

Custom Orders

I am not currently accepting custom orders at this time.

Wholesale availability

No new wholesale accounts are currently being accepted

Combined Shipping on multiple items?

Shipping is combined when items from My Shop are added to cart for one address only, not for multiple addresses.

Shipping to Gift Recipiant

Yes, I will ship as a gift to someone else as long as they are within the same country as the purchaser. If not Please contact me to set up shipping charges. Postage costs are to ONE address only.

Will I have to pay Customs or VAT taxes on my purchase or are they included?

CUSTOMERS are responsible for any CUSTOMS OR TAX CHARGES that have to be paid before an item can be delivered.

These charges are set by the buyer's country and are in no way linked to The Magic Sleigh.
** United Kingdom Customers- Please be aware that the UK charges 20% VAT on imports over £15 and the post office charges an £8 handling fee. Buyers are responsible for paying these fees.